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Venture Outdoors - FAQs


Frequently Asked Questions

Questions about activity registration


Questions about our cancellation and refund policies

Questions about Public Programs

Questions about Rentals and Group programs

How do I register for activities on your website?

Create an account
First, you'll need to create an account so that we can keep in touch and send you information about the trips you sign up for. Rest assured that we will not sell your information. It just takes a few minutes to join, and you'll only need to provide your contact information once.

On the upper right corner of our website, you'll see a green box that says "Member Login." Click the "Join Today!" link and you'll be led to our membership page. If you are interested in purchasing a membership, all membership levels and benefits are listed for you. If you're not quite ready to join, scroll down to the bottom of the page and click "Sign up to be a web-user here" to sign up for a free account. You'll need to provide your mailing address and other contact information.

After you've filled out your contact information, your membership ID will be created and you will automatically be signed up for our bi-weekly Activity Update emails. Please make a note of your ID and the password you created. You'll need these to log onto the website. The first time you register, you'll be automatically logged in. If you forget your membership number or password, you can retrieve it by clicking the "I Forgot my Login" link by the log-in boxes.

I am logged on. How do I register for an activity?
Simply click on the "Activities Calendar" tab at the top of our homepage. This will lead you to a listing of all of current activities. Click on the activity you want to register for, read the description carefully and agree to the terms. On the next page, check the box next to your name to begin the registration process. On the following page, add any additional people who will be attending the program with you and then click "Pay". Your registration is complete after you've entered your credit card information. You will receive an email confirmation of your registration.

I am now registered for an activity. What are the next steps?
You will receive an email with all trip details and driving directions as the date of the activity approaches. Generally, you will receive this email at least 48 hours before the start of the trip. Please remember to check in your junk mail folder, as our emails are sometimes automatically placed there.


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