To receive a refund, your cancellation must be made at least three business days (Monday – Friday) in advance. For example, you must cancel no later than 5 PM on Tuesday for trips the following weekend. Simply email firstname.lastname@example.org or call to let us know you need to cancel. You can also transfer your registration to a another, similar trip. Cancellations and transfers cannot be made on our website.
Refunds are made in the form of your original payment. Cancellations with insufficient notice, no-shows, and late arrivals who miss the group’s departure will not receive a refund.
Refunds are not issued on check payments until the check has cleared. Paid reservations are transferable to other participants. However, advanced notice of the new participant is required.
Some trips such as Outdoor Leadership Weekend have more specific limitations.
Series participants who cancel after the series is underway will be charged the per-activity rate for each activity attended and will be offered a refund for the remaining balance.
Outdoor Leadership Weekend Refund Policy
If a cancellation is received greater than or equal to 15 days prior to the start date, Venture Outdoors will retain a $20.00 administrative fee.
Within 15 days of the start date, course fee is non-refundable.